1. Offline Payment:
Post office remittance / West Union money transfer / Bank money transfer: You can get detailed information from our online Customer Service Representative. Then you can remit or transfer money through the bank or post office. As banks each may have different limitations and restrictions, we believe using online payment methods are more efficient.
2. Online Payment:
Paypal：After item(s) id selected, please choose Alipay or Paypal to be directed to payment interface. Then, choose the paying bank to complete the payment.
3. Online Payment Limit:
Each bank may have set different limits for online payment modules. As each bank has different policies, we recommend you to consult your own banker when you apply for online payment function.
4. Online Payment FAQ:
Q: How to check whether payment was successful?
A: After you have completed the online payment procedure, the system will show that the payment was made successfully. If the system does not show whether payment is completed or not, we strongly suggest you to cross-check whether the same amount is deducted from your account or not.
Q: What I can do if payment is unsuccessful caused by credit card problems or internet disconnection?
A: Please login to “My Account” and retrieve your purchase order. You can re-execute the payment process.
Q: Any possible reasons for payment rejection?
A: following:
- Online payment function is not activated for your bank card;
- Bank card has expired, has been void or reported lost;
- insufficient funds in the bank account to settle payment;
- Bank card number and password does not match;
- ID number is not valid;
- Abnormal data transfer within bank system or between our system and those of the bank(s);
- Internet disconnection.
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